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G. John Cole

Digital nomad & freelance writer.

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strategy

9 Surefire Ways to Make Your Customers Happy

There is an oft-told legend about how Amazon CEO Jeff Bezos likes to make sure there is an empty chair at every company meeting: the chair represents the customers, so the most important ‘person’ is always ‘in the room.’ It’s the kind of visual stunt that sets apart great leaders from good ones, and also makes for a nice anecdote if you plan on being the sort of person that has biographies written about them!


Continue reading at SmallBizClub.

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How to make yourself work when you’re not feeling it

Being boss doesn’t mean you get to demand results – it means creating the conditions for those results to be achieved. If you’re running your own business and are responsible for a team, you’ve probably cast a judgmental eye over some of the trendy quirks and gimmicks that your contemporaries in some of the better-known start-ups have applied to their workspaces. Yet, these environments became famous because the businesses are successful. The management at Google, Vimeo et al. recognize that staff motivation is a complex beast. No matter how devoted your employees might be, there are certain mental and physical limits that affect us all.


Continue reading on Tom Spencer.

10 Steps To a Promotion (Without Working Longer)

Working long, thankless hours is bad for the soul – and it may not be doing your career any good, either. If you’re looking to rise within your organization, you will be heartened to hear that getting a promotion is no longer a case of out-working your “rivals.” Rather, relationships and meaningful engagement with the business are far more important.


Continue reading at Classy Career Girl.

How to turn down work without compromising your position

When was the last time you said ‘no’ at work? There’s no shame in being the guy who says ‘yes’: taking on work indiscriminately is the sign of a healthy work ethic – but whether it’s a productive work ethic or not is another matter. And, unfortunately, the willingness to take on every task you’re assigned can sometimes be caught up in other, less positive attributes: fear of losing out, pride in handling everything that’s thrown at you, or simply the inability to assess and manage your own schedule.


Continue reading on Tom Spencer.

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