Operating successfully in business requires a combination of sharp natural instincts, a thorough education, and a constant attendance to developing trends. It’s not a rigid science: that’s why the best business people work hard to make up for shortcomings in their instincts by learning and practicing the traits and skills that they need.
But there’s one area that many of us struggle with – maybe 50% or more, depending which metric you use – and for which you won’t find a dedicated 101 module on any MBA: small talk. Where’s the evening class for that?
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