Being boss doesn’t mean you get to demand results – it means creating the conditions for those results to be achieved. If you’re running your own business and are responsible for a team, you’ve probably cast a judgmental eye over some of the trendy quirks and gimmicks that your contemporaries in some of the better-known start-ups have applied to their workspaces. Yet, these environments became famous because the businesses are successful. The management at Google, Vimeo et al. recognize that staff motivation is a complex beast. No matter how devoted your employees might be, there are certain mental and physical limits that affect us all.


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